We have selected a number of short demo videos to show you how easy it is to create and manage call flow with the Call flow Planner.
Create your Call flow, design your content and add to the calendar. Add one or more numbers and then publish the Call flow.
When a Message is uploaded or recorded, it can be used in multiple Call flow right away. If you make a word-by-word description of what is said in the Message, you can easily see where the message is used, both in week view and in the Flow chart view for each day in the Calendar.
This is where you design what your customers will experience while they wait in line in the Queue. Use music, service messages, and number in line messages.
Redirects are created and edited in one place and can be used across Call flow. Set up redirects for external and internal numbers.